FAQ

Q: What is the minimum order quantity for your products?

A: Our minimum order is 500g as a sample delivery. Our old customer can get the sample for free.

Q: How do you make a price offer and how long is its validity?

A: Our price is up to your product’s specification and quantity. COA and MSDS will be send along with my offer. Normally, according to changes in the price of metarial and freight, we can keep the quotation valid for 3days for customers.

Q: What payment terms do you accept?

A:Except for accepting normal payment terms like T/T in advance, L/C at sight or D/P at sight our companycan also consider such payment terms as deferred L/C and even Open Account (which means our customer can pay us certain days after theB/L date).

O/A payment term is a big risk for us so we will verify our customer’s credit standing before confirming this payment term,but once you pass our verification, we will do O/A with you.

Q: Where do you load the goods?

A: Our main port, such as Shanghai, Qingdao, Tianjin and others

Q: What’s your delivery and transit time?

A: In normal circumstances, we delivery the products within 2-3weeks after receiving your payment or copy of L/C.

Q: What types of containers are used to package products from your company?

A: 20’FCL, 40’FCL, 40’HQ.

Q: Do you have agent in other countries?

A: Until now, we have no agent in other countries, we wish to establish a good corporation with your esteemed company.